Soundcheck is saying my OS is out of date

Some of the technologies the Spalk Virtual Studio relies on require a recent version of your OS. If you're seeing the screen below, we were not able to detect those technologies. Please follow the steps below to solve this issue.

Error screen in Spalk soundcheck

Supported Versions

The versions of operating system Spalk requires are:

Mac OS X: 10.14.6 (Mojave)

Windows: Windows 10 version 2004

Solutions

1. Update your OS

The recommended way to solve this issue is to update you OS.

Windows: Click here and follow the instructions.

Mac OS X: Click here and follow the instructions.

2. Trust Letsencrypt Root Certificate

If you can't update your OS, or you don't have time before your broadcast, you can follow the below steps here to quickly resolve the issue.