How to allow Spalk to access your microphone

If you see this screen, you may not have allowed Spalk to access your microphone yet. Microphone access requires permissions at both the browser level and possibly at the system level. Spalk needs access to your microphone so we can add your commentary to the input feed and create a high quality, engaging broadcast! This guide will help you configure both browser permissions and system-level permissions.

Browser Microphone Permissions

If you need to give Spalk access to your microphone, there will usually be a banner asking you to give Spalk permission to access the microphone to the left of the URL (https://app.spalk...). Please click allow.

If you cannot see this banner, please click on the microphone icon on the right end of the URL field. It should show that you have allowed access to the microphone. 

If Chrome is set to block the microphone, please change to "Always allow https://app.spalk.tv to access your microphone".

Once you have allowed microphone access, you will need to refresh the page to restart the soundcheck with the new settings.

System-Level Microphone Permissions

If you've allowed microphone access in your browser but are still experiencing issues, you may need to check your operating system's microphone permissions. Follow the instructions below for your operating system.

Windows 10/11 Microphone Permissions

1. Click the Start button, then select Settings (gear icon)
2. Select Privacy & Security
3. In the left sidebar, scroll down and select Microphone
4. Make sure Allow access to the microphone on this device is turned On
5. Scroll down to Allow desktop apps access your microphone and ensure this is also turned On
6. In the list of apps below, make sure that your browser has permission to access the microphone

macOS Microphone Permissions

1. Click the Apple menu in the top-left corner of your screen
2. Select System Settings
3. Click on Privacy & Security
4. Scroll down and click on Microphone
5. Look for your browser in the list of apps
6. Make sure that access is enabled for your browser
7. You may be asked to restart your browser to complete the changes

Still Having Issues?

If you've followed all the steps above and are still experiencing microphone problems:

1. Check if your microphone is properly connected and working with other applications
2. Ensure you don't have any other applications using your microphone
3. Try restarting your browser or computer
4. Contact our support team for further assistance